Refund Policy

At Global Hub Mart customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Eligibility for Returns

We accept returns under the following conditions:

• The item must be unused, in its original packaging, and in the same condition that you received it.

• The return request must be made within 7 days of receiving the product.

• Proof of purchase (e.g., order confirmation email or invoice) is required.

Note: Certain types of items are non-returnable unless they are defective. These include:

• Perishable goods

• Personalized/customized products

• Health and personal care items (e.g., cosmetics, undergarments)

  • Digital products or downloadable software.

    Refunds

    Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

    • If approved, your refund will be processed to your original method of payment within 14 business days.

    • If rejected (e.g., product used or damaged), we will return the item to you at your cost.

      Exchanges

      We replace items only if they are defective, damaged, or incorrect upon delivery.

      To request an exchange, contact us at [support@yourdomain.com]

      • Your order number

      • Photo(s) of the defective/damaged item

      • Description of the issue

        Cancellations

        • Orders may be cancelled within 24 hours of placement, provided the item has not already been shipped.

        • After shipment, you will need to wait to receive the item and then initiate a return process.

          Contact Us

          For questions about returns, refunds, or cancellations, please contact:

          Global Hub Mart
          Email: globalhubmart1@gmail.com
          Phone: +92-3132907243
          Business Address: Dubai